Privacy Policy

Last Updated: May 29, 2026

Welcome to thecivilcollective.com and any related websites or online services that link to these Terms (collectively, the "Site"), owned and operated by The Civil ("The Civil," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of the Site and your purchase, receipt, or use of any products made available through the Site (collectively, the "Products").

PLEASE READ THESE TERMS CAREFULLY. BY ACCESSING OR USING THE SITE OR BY PURCHASING, RECEIVING, OR USING PRODUCTS, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE THE SITE.

1. Changes to These Terms
We may modify these Terms from time to time. If we make material changes, we will provide notice as required by applicable law. The "Last Updated" date indicates when these Terms were last revised. Your continued use of the Site after changes become effective means you accept the revised Terms.

2. Privacy
Our Privacy Policy describes how we collect, use, and share information about you. By using the Site, you agree that we may handle your information in accordance with our Privacy Policy, which is incorporated into these Terms by reference.

3. Electronic Communications
By using the Site, creating an account, placing an order, or otherwise interacting with us electronically, you consent to receive communications from us electronically (e.g., email or notices posted on the Site). You agree these communications satisfy any legal requirement that they be in writing.

4. Eligibility; Accounts

(a) You may use the Site only if you can form a binding contract and comply with these Terms and applicable law. The Site is not intended for children under 13.

(b) If you are under 18, you may use the Site only with the involvement of a parent or legal guardian.

(c) You are responsible for safeguarding your account credentials and all activity under your account. Notify us promptly of any unauthorised use.

5. Terms of Sale
(a) Product Information. Our products are digital downloads. We try to ensure all descriptions are accurate and complete, but we reserve the right to correct errors at any time.

(b) Pricing; Taxes. Prices and availability may change without notice. You are responsible for applicable taxes and charges, except where required by law.

(c) Order Acceptance. Your order is an offer to purchase. We may accept or decline orders at our discretion.

(d) Payment. We use third-party payment processors including Shopify Payments. Your payment is subject to the processor's terms and policies.

(e) Digital Downloads. All products are delivered digitally. Upon successful payment you will receive access to your download. Due to the nature of digital products, all sales are final unless otherwise stated in our Refund Policy.

(f) Refunds. Our refund policy is posted on the Site and is incorporated by reference.

(g) Personal Use Only. Our products are for personal use only and may not be resold, redistributed, or used for commercial purposes without our prior written consent.

6. Intellectual Property
The Site and all content, features, and functionality — including text, graphics, logos, images, and digital products — are owned by or licensed to The Civil and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Site and downloaded products for personal, non-commercial use only. You may not reproduce, distribute, modify, resell, or otherwise exploit our content or products without our prior written consent.

7. User Content; Feedback
If you submit reviews, comments, or other materials, you represent you have the rights to do so. You grant The Civil a worldwide, perpetual, royalty-free licence to use, reproduce, and display your content for operating, improving, and promoting the Site. If you provide feedback or suggestions, we may use them without restriction or compensation.

8. Prohibited Conduct
You agree not to: (i) use the Site for unlawful purposes; (ii) infringe others' rights; (iii) post harmful, deceptive, or abusive content; (iv) attempt unauthorised access; (v) interfere with Site operation; or (vi) use the Site or content for commercial purposes without permission.

9. Third-Party Services and Links
The Site may link to or integrate with third-party services including payment processors and analytics providers. We are not responsible for third-party services or sites. Your use of third-party services is at your own risk.

10. Content Disclaimer
Information provided in our guides is for general informational purposes only. While we make every effort to ensure accuracy, laws, processes, and requirements change. You should verify current requirements with the relevant authority or seek professional advice where appropriate. Individual circumstances vary and our guides may not cover every situation.

11. Disclaimer of Warranties
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SITE AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

12. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, THE CIVIL WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF YOUR USE OF THE SITE OR PRODUCTS. OUR TOTAL LIABILITY WILL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT GIVING RISE TO THE CLAIM.

13. Indemnification
You agree to indemnify and hold harmless The Civil and its affiliates, officers, and employees from any claims, liabilities, damages, and expenses arising out of your use of the Site or violation of these Terms.

14. Copyright
If you believe any content on the Site infringes a copyright you own, please contact us at hello@thecivilcollective.com with details of the alleged infringement.

15. Governing Law; Disputes
These Terms are governed by applicable law in your jurisdiction. Any disputes will be resolved in good faith. Where resolution cannot be reached, disputes will be subject to the jurisdiction of the relevant courts.

16. Termination
We may suspend or terminate your access to the Site at any time if we believe you have violated these Terms.

17. Miscellaneous
These Terms together with the Privacy Policy constitute the entire agreement between you and The Civil regarding the Site and Products. If any provision is held unenforceable, the remaining provisions remain in effect.

18. Contact
Questions about these Terms, email: hello@thecivilcollective.com